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How to Order
The easiest way to order is online. Once you have completed your order, we will send you an email to confirm that we have received your order. Should there be any queries we will email you prior to dispatching any goods. All items in stock will be dispatched within 2-3 working days.
Orders by post are welcome. Please send your order with a cheque made payable to Kids Should Be Kids and to the address below. Please state the item reference and description, size, price and number required on your order, and remember to add your name, delivery address and contact number. Please note goods will not be dispatched until the cheque has cleared.
KSBKids
PO Box 14892
Redditch
B97 9JF
Delivery
Items in stock will be dispatched 1-2 working days after we receive your order. Delivery Charges:
UK £3.95
Europe £8
Rest of the world £12
This charge remains the same whatever the size of your order. Items will be sent by 1st class recorded delivery via Royal Mail, a signature is required. You can return your order within 14 days of receipt, for a refund or exchange.
How to Return Items
If you require an exchange it is advisable to send us an email with the details of the item(s) you require so that we can reserve the item for you. Please email us at minfo@ksbkids.co
- When returning items, please return them to us with proof of purchase, unused and in their original packaging within 14 days of receipt. Please keep all labels and tags on clothing.
- Please inspect your purchases immediately upon receipt and notify us by email at info@ksbkids.com within 7 working days of delivery if the goods are damaged. If you fail to do so we may not be able to offer you a refund.
- We recommend that you send returns by recorded delivery. Goods are returned to us at your own expense.
- When returning goods on which you have received a discount, that discount will no longer apply if you fall below the discount threshold and the refund will be adjusted accordingly.
- We operate the same returns and refund policy for sale goods as with full priced goods.
Returns should be sent to:
KSBKids
PO Box 14892
Redditch
B97 9JF
Privacy Notice:
We will ask you for information such as your name and email address. This is necessary for you to become a registered customer and so that we can fulfill your orders. We keep a record of your purchases so that we can email you about relevant offers and deal with returns efficiently. We also keep a record of any correspondence you send us, as this helps us keep track of any problems, concerns or suggestions.
In addition to processing your orders, your contact details may be used for our own marketing purposes; we may send or email you brochures and leaflets, or email you about promotional offers, to discuss previous orders, or for market research purposes. We respect the privacy of your personal data, and will comply with all relevant and current data protection legislation. We will never pass your email address on to a 3rd party for marketing purposes or another company. Your privacy is paramount!
Ethical Policy
Please be assured that we consider business ethics very seriously. We are aware of supply and labour issues and report any concerns about working conditions that we experience. The brands we stock have contracts in place with their suppliers which require them to meet the basic minimum standards of the International Labour Organisation.
KSBKids will never condone the establishment of poor working conditions or the use of child labour. Both Italy Kids and BombiBitt visit their suppliers regularly, not only to inspect and uphold the quality of goods, but also to ensure that working standards are aheard to. Given the levels of quality that both Italy Kids and BombiBitt demand for their products they choose factories that are well established, that produce for other quality retail/wholesale organisations and have the ability and the "mind set" to meet good ethical and safety requirements.
What is Protx?
Protx provides very high levels of internet and physical security to ensure sensitive credit/debit card information is never compromised.
Steiner Schools?
It has been pointed out to me that we sell an increasing number of tops and t-shirts to children who attend Steiner Schools. At the Steiner Schools there are no official school uniforms; – the choice of children’s clothes is pretty much left to the parents. Although, they do ask that no one wears logos. This is done to discourage an unhelpful focus on status, and difference between pupils.
As the clothes we sell at www.ksbkids.com are unbranded, we are a good choice for parents who want unbranded and “logo free” children’s clothes. The philosophy behind Kids Should Be Kids fits nicely with that of the Steiner Schools. We believe kids should be allowed to be kids, they should be dressed as kids and not mini-adults. Let them wear comfortable, bright, bold and fun tops that are comfortable and do not feature big logos on the front.
Steiner education is based on the work of Dr Rudolf Steiner (1861 – 1925). The priority of the Steiner ethos is to provide an unhurried and creative learning environment where children can find the joy in learning and experience the richness of childhood rather than early specialisation or academic hot-housing. Steiner schools have a reputation for producing well-rounded and balanced human beings who are able to cope with the demands of a fast-changing and uncertain world.
http://www.steinerwaldorf.org/whatissteinereducation.html
Hosting
Some times you come across people or businesses you just have to recommend. I have had various companies hosting my site www.ksbkids.com over the years, but never have I come across a company so supporting as http://www.penguin-uk.com.
May I take this opportunity to recommend Penguin to anyone looking for a reliable, secure, supportive and generally outstanding host for their website. I have not come across a more professional company. No no I am not on commission, but my life has become a lot easier since I transferred my site to Penguin.
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